Contact Us

  • Genesee Area Healthcare Office

    Lynette Crawford
    Director of Management Services
    Email the Director
    (585) 658 or 344-7564
    Fax: (585) 344-7649

    Karen Hodge
    Management Services Specialist
    Email the Specialist
    (585) 658 or 344-7566
    Fax: (585) 344-7649

    Excellus BlueCross BlueShield, Rochester Region

    165 Court Street
    Rochester, NY 14647
    Excellusbcbs.com
    Benefits and Claims Customer Service
    (585) 325-3680 or 1-877-253-4797

    Express Line Service
    Use this number to order ID cards and claim forms
    (24 hours a day/7 days a week)
    1-800-548-6428

    To find a PPO Provider click on the following link.
    https://provider.bcbs.com 
    Or call 1-800-810-2583

    FLRx Customer Service
    1-800-724-5033
    Monday - Thursday 7AM - 8PM
    Friday 9AM - 8PM
    Saturday 9AM - 1PM

    Mail Order
    Express Scripts
    www.Express-Scripts.com
    1-888-327-9791 or  1-800-724-5033

    Wegmans
    Pharmacy Home Delivery
    www.wegmans.com/pharmacy
    1-800-586-6910